1. WHO PROCESSES YOUR PERSONAL DATA?
1.1 The data controller

J CONSULTING SA
For Assaya Jewelry
Avenue du Dirigeable 25
1170 Bruxelles
N° d’entreprise : BE 0477.758.256

(hereafter, «ASSAYA JEWELRY»)

ASSAYA JEWELRY is responsible for the processing of your personal data by determining the data that is collected, the purposes of the processing and the technical and organisational means surrounding the processing of your data. If you have any questions about the processing of your personal data, you can contact us by e-mail at assayajewelry@gmail.com

1.2 The subcontractor(s)

ASSAYA JEWELRY is free to use subcontractors. The processor is the natural or legal person who processes your personal data at the request and on behalf of the controller. The processor is obliged to ensure the security and confidentiality of your data and always acts on instructions from ASSAYA JEWELRY.

2. WHY THIS PRIVACY CHARTER?

ASSAYA JEWELRY attaches great importance to the protection of your privacy and your personal data. We collect and process your personal data in accordance with Regulation 2016/679, the General Data Protection Regulation (GDPR). By using our Site, you declare that you have read our privacy policy and expressly agree to the collection and processing of your personal data in the manner described in this document. We reserve the right to make changes to our privacy policy at any time. Any substantial changes will always be clearly communicated to you. Nevertheless, we advise you to consult this document regularly.

3. ON WHAT BASIS IS MY DATA PROCESSED?

In accordance with the GDPR, we process your data on the following legal grounds:

  • On the basis of the execution of pre-contractual measures and the execution of the contract to which you are a party in relation to the use and provision of our services.
  • On the basis of the performance of the contract to which you are a party and by virtue of our legal obligations for all matters relating to the management of the contractual relationship and billing.
  • On the basis of your consent for the sending of promotional offers (direct marketing).
4. WHAT PERSONAL DATA IS COLLECTED?

The processing of your personal data is limited to that which is strictly necessary to achieve the purposes pursued by ASSAYA JEWELRY. The categories of data concerned by the processing are listed below.

  • Name, first name, address
  • E-mail address
  • Phone number
  • Information about your connection (IP address, location, etc.)

This data is collected when you visit the Site, when you fill in our contact form and/or when you contact us by e-mail. In addition, we use cookies to recognise the user and provide a personalised user experience, to remember the user’s technical choices and to detect and correct any errors on the site. For more information on our use of cookies, please see our Cookie Policy. Under no circumstances do we collect or process sensitive data.

5. WHAT ARE THE AIMS OF THE PROJECT?

ASSAYA JEWELRY collects your personal data for the sole purpose of providing you with an optimal and personalized user experience. The processing of your personal data is essential for the proper functioning of the Site and the provision of our services. If this data is missing, incorrect or incomplete, we reserve the right to suspend or cancel certain operations. ASSAYA JEWELRY undertakes to process your personal data exclusively for the following purposes

  • To enable the user to contact us and/or place an order on the Site;
  • Enable billing and management of our accounts;
  • To offer the user a personalised service by sending newsletters, presenting personalised products, providing support and following up complaints;
  • Detect and protect the user against fraud, errors and criminal behaviour;
  • Send promotional offers if you have expressly consented (direct marketing). In this case, you are free to withdraw your consent at any time.

When visiting our Site, certain data is collected for statistical purposes. This data allows us to optimise your user experience. This includes your IP address, the geographical area visited, the day and time of the visit, and the pages visited. By visiting the Site, you expressly agree to the collection of this data for statistical purposes.

6. WHO RECEIVES YOUR PERSONAL DATA?

Your personal data will be used exclusively for internal purposes. It will not be sold, given or passed on to third parties, unless you have given your prior consent. ASSAYA JEWELRYhas taken all possible technical and organisational measures to prevent a breach of your data. Should this nevertheless occur, ASSAYA JEWELRY undertakes to take all necessary measures to limit the damage to a minimum.

7. HOW LONG WILL YOUR DATA BE KEPT?

Your data is kept for as long as necessary to achieve the purposes for which it was collected. They will be deleted from our database as soon as they are no longer required for the intended purpose or if you have validly exercised your right to delete them.

8. WHAT ARE YOUR RIGHTS?
8.1 Ensuring fair and lawful processing

If you are able to prove your identity, you have the right to obtain information about the processing of your data. Thus you have the right to know the purposes of the processing, the categories of data concerned, the categories of recipients to whom the data are transmitted, the criteria used to determine the length of time the data are kept, and the rights you can exercise over your data.

8.2 Right of access

Your personal data is always processed in accordance with the legitimate purposes explained in point 4. They are collected and processed in an adequate, relevant and non-excessive manner and are not kept longer than necessary to achieve the intended purpose.

8.3 Right of rectification

Inaccurate or incomplete personal data can be corrected at any time upon written request.

8.4 Right to erasure (or “right to be forgotten”)

You also have the right to obtain the deletion of your personal data in the following cases:

  • Your personal data are no longer required for the purposes ;
  • You withdraw your consent to the processing and there is no other legal basis for the processing;
  • You have validly exercised your right to object;
  • Your data has been processed unlawfully;
  • Your data must be deleted to comply with a legal obligation.

As the deletion of data is mainly related to visibility, it is possible that deleted data will still be temporarily retained.

8.5 Right to restrict processing

In certain circumstances, you have the right to request the restriction of the processing of your personal data, in particular in the event of a dispute as to the accuracy of the data, if the data is required for legal proceedings or for the time necessary for ASSAYA JEWELRY to verify that you can validly exercise your right to erasure.

8.6 Right of objection

You also have the right to object at any time to the processing of your personal data for direct marketing purposes. ASSAYA JEWELRY will cease processing your personal data, unless it can demonstrate compelling legitimate grounds for the processing which override your right to object.

8.8 Right to withdraw your consent

You have the right to obtain all the personal data you have provided to us in a structured, commonly used and machine-readable format. At your request, this data may be transferred to another provider, unless this is technically impossible.

8.7 Right to data portability

You can withdraw your consent to the processing of your personal data at any time, for example for direct marketing purposes.

9. HOW TO EXERCISE MY RIGHTS?

To exercise your rights, you must send us a written request and proof of identity by registered mail to

J CONSULTING SA
Avenue du Dirigeable 25
1170 Bruxelles

or via email to assayajewelry@gmail.com

We will respond as soon as possible, but no later than one week after receiving the request.

10. LODGING A COMPLAINT

If you are not satisfied with ASSAYA JEWELRY’s processingof your personal data, you have the right to lodge a complaint with the Data Protection Authority.